Most managers I work with come to me frustrated about an employee. Someone isn't hitting their numbers. Someone keeps making the same mistakes. Someone just doesn't seem to care. And the first question I always ask is: Have they ever actually done what you're asking them to do? The answer, more often than people expect, is no. There's a difference between an employee who can't perform and one who won't, and there's a third category that gets missed almost entirely: an employe

The Joy and Challenges of being a women in leadership

Helping your team stay engaged and joyful through New Years Day. The holidays can be a time of cheer and well-being, but they can also be a time of stress and loneliness, let alone all the disruptions at work! Everyone wants to be festive, but the reality is the business keeps running, personal emergencies and illnesses still happen, and the world and all it's crazy happenings keep coming. It's enough to make anyone a little grinchy. In 2022 Newsweek reported that 56% of A

As a leader, it can be tempting to blame poor or average performance on the team... it's not the team, it's the leader.